Designing
Complex
Systems.
Simplifying
Experiences.

Role Senior UI/UX Designer
Experience 8+ Years · Gov · Banking · Enterprise
View work →
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Selected Work · 5 Case Studies · Scroll to rotate · Click to open
Missouri DESE
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About Shivani Harode

Senior UX
Designer

I design for systems where failure has real cost — government platforms, banking infrastructure, enterprise tools. Not side projects. Actual software people rely on every day.

8 years embedded as the sole designer across state governments, HP Inc., Citibank, and FedEx. I came into UX through front-end code — that pivot is still the best decision I've made.

Research-led Systems thinker Shipped · not specced Front-end adjacent Available now Remote-friendly
8+Years
5Industries
50+Screens
+36NPS lift
Shivani Harode
Shivani Harode · Frisco, TX · 2025
Case Studies

Selected Work

05 Projects
2018 – 2026
How I Work

What to Expect

Not a template. A discipline built across 8 years of embedded work in government, enterprise, and banking. Every engagement follows the same rigour.

01
Stakeholder meetings & notes
Prepared guides, structured sessions. Decisions documented within 24 hours. Nothing falls through the cracks.
02
UX/UI audit of the feature
Heuristic evaluation before Figma. Prevents redesigns that recreate the same structural problems in a new visual style.
03
Review analytics
Drop-off, funnel data, error logs alongside research. Analytics tells where — research tells why.
04
Note findings, update PRD
Insights into one source of truth. PRD updated with user evidence — teams build from evidence, not assumptions.
05
Conduct research
Contextual inquiry, moderated testing, stakeholder interviews — always real users. Prioritised insight doc, not a 60-slide deck.
06
Read forums, blogs & trends
Gov UX borrows from healthcare. Enterprise dashboards borrow from fintech. Context keeps solutions grounded.
07
Ideate
HMW framing, opportunity mapping, sketches grounded in specific user needs. Silent ideation first.
08
Brainstorm ideas
15–20 concepts before evaluating any. The PROTECT split IA started as an idea the PM initially dismissed.
09
Sketching
Paper first. Rough sketches get honest feedback on structure — not colour.
10
Digitised into UI
Component library from day one. Every state, edge case, responsive behaviour annotated. My designs survive handoff.
Client Testimonials

What people actually say

Working with Shivani on PROTECT has been a rewarding experience. Over 1.5 years she delivered thoughtful, user-centered design across 50+ screens. She rose to every challenge with professionalism and curiosity.

LF
Lisa Fangmann
Business Analyst · DAIT Wisconsin

Shivani brought real structure to a complex design problem. Her ability to map two completely different user types and design separate but coherent interfaces showed a maturity of thinking I rarely see.

SS
Shakila Shanmugnathan
UI/UX Lead · HP Inc. MPS

You took the team's input and put together a nice design scheme. Applying patterns to our XCQ design is one of your real strengths. Good that you adjusted the approach from web to desktop forms.

JM
Jenn Macainag
Project Lead · PROTECT · Wisconsin
Career Timeline

The Journey

2026 – Now
Senior UX Designer
State of Missouri · DESE
500+ districts, sole UX. IA restructure from data-field model to fiscal-year model. Error rate 12%→5%. NPS –4→+32.
2024 – 2025
Senior UX Designer
State of Wisconsin · PROTECT
1.5yr sole designer. 5 workstreams, 50+ screens, 22 research participants across 4 county offices.
2022 – 2023
UI/UX Designer
Wipro · HP Inc. MPS
Split IA into PMPS + CMPS for two user types with completely opposite mental models.
2021 – 2022
UI/UX Designer
Synechron · Citibank
Spotlight dashboard unifying 6 BUs. Built on Citi's own design system — zero custom component debt.
2018 – 2021
UI Dev → UX Designer
Atos Syntel · FedEx Office
Started as UI Developer. 4yr embedded. The pivot from building interfaces to shaping them is still the best decision I've made.
Get in Touch

Let's build
something real

Senior UX / Product Designer. Complex platforms, civic tech, enterprise, fintech. Open to senior full-time roles. Remote-friendly.

Email
Shivaniharode@gmail.com
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Phone
(608) 982-3299
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LinkedIn
shivani-harode-b00625147
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Open to new opportunities
Design
Figma · FigJam · Axure RP 10 · Balsamiq · Sketch · InVision · Adobe Suite
Research
User Research · Usability Testing · Information Architecture · Journey Mapping · WCAG 2.1 AA
Front-End
HTML5 · CSS3 · JavaScript · TypeScript · Angular · React · Bootstrap
Process
Design Systems · Stakeholder Management · Developer Handoff · Jira · Agile / SAFe